General Terms and Conditions for the Hotel Industry 2006 (AGBH 2006)
Version dated November 15, 2006
Table of Contents
- § 1 Scope of Application
- § 2 Definitions
- § 3 Conclusion of Contract – Advance Payment
- § 4 Start and End of Accommodation
- § 5 Withdrawal from the Accommodation Contract – Cancellation Fee
- § 6 Provision of Alternative Accommodation
- § 7 Rights of the Contracting Party
- § 8 Obligations of the Contracting Party
- § 9 Rights of the Accommodation Provider
- § 10 Obligations of the Accommodation Provider
- § 11 Liability of the Accommodation Provider for Items Brought In
- § 12 Limitations of Liability
- § 13 Keeping of Animals
- § 14 Extension of Accommodation
- § 15 Termination of the Accommodation Contract – Premature Cancellation
- § 16 Illness or Death of the Guest
- § 17 Place of Fulfillment, Jurisdiction, and Choice of Law
- § 18 Miscellaneous
Good to Know at Hotel Rockenschaub
Inquiry and Booking
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Room Reservation
We will do our best to reserve your preferred room. However, we can only guarantee specific room numbers or floors if available.
Non-Smoking Rooms
All our hotel rooms are non-smoking rooms.
Check-In & Check-Out
Arrival from 2:00 p.m., departure by 10:30 a.m.
Children
We are an adults-only hotel. We do not offer equipment, play areas, or entertainment for small children. There are no children’s rates, and access to the wellness and relaxation area is only permitted from age 14 and only when accompanied by adults. Friends or relatives with small children may visit the hotel, but the above rules apply.
Pets
Pets (dogs) are only allowed on request in selected rooms. Pet fee: €9 per dog and night (without food).
Single Occupancy
All our rooms are double rooms and can be booked for single use.
Advance Payment
After booking, an advance payment of approx. 30% of the total amount is due. Once we receive your payment, you’ll receive a confirmation. The amount will be deducted from your final invoice.
If you intend to redeem a voucher, please let us know when booking – in that case, no deposit is required. Any payment fees (e.g. from outside Austria or Germany) are to be covered by the guest.
Our Bank Details
Raiffeisenbank Mühlviertler Alm / Branch Liebenau
Franz Rockenschaub
IBAN: AT19 34330 0000 4310314
BIC/Swift: RZOOAT2L330
(Please note: “RZ–Otto–Otto … and ends with zero”)
Payment Methods in Hotel & Restaurant
Preferred: Cash.
Also accepted: Debit card, MasterCard or Visa.
Cancellation Policy
- Up to 61 days before arrival: free of charge
- 60 to 31 days before arrival: 30%
- 30 to 8 days before arrival: 70%
- 7 to 1 day before arrival: 90%
- On the day of arrival, no-show, late arrival or early departure: 100%
- Cancellation of 1 person in a double room up to 1 day before arrival: 80%
- On the day of arrival or no-show: 100%
The right of withdrawal according to § 18 (1) no. 10 FAGG does not apply.
The conditions of § 5 of Austrian Hotel Contract Law apply.
We recommend taking out travel insurance from the European Travel Insurance Group: Get insured >>
Errors & Omissions
Subject to change. In case of discrepancies, the current price list applies.